Ace Image (company number 15731228) (“Ace Image,” “we,” “us,” “our”) is a creative agency located at 12 Stour Road, Unit E4, London, Hackney Wick, UK. We operate the website ace-image.com (the “Website”). We understand that your privacy is important to you, and we are committed to protecting the privacy of your personally identifiable information. By using our Website, you consent to the terms described in the most recent version of this Privacy Policy. We encourage you to also review our Terms of Use for additional information governing your use of our Website.If you have any questions about our practices or this Privacy Policy, please contact us at:Email: contact@ace-image.comPhone: 07380 355350Address: 12 Stour Road, Unit E4, London, Hackney Wick, UK
1. Personal and Non-Personal Information
This Privacy Policy explains how we handle both personal and non-personal information collected through our Website.
1.1 What Is Non-Personal Information and How Is It Collected and Used?Non-personal information is information that cannot be used to identify you as an individual. When you visit our Website to browse or learn more about our services, we may automatically collect certain non-personal information from your computer’s web browser (e.g., browser type, device information, IP address, and other general data). Because non-personal information cannot be used to identify or contact you, there are no restrictions on how we may use or share it.
1.2 What Is Personal Information and How Is It Collected?Personal information is information that identifies you as an individual, such as your name, mailing address, email address, telephone number, or payment details. We may collect personal information in several ways, including but not limited to:When you send us an application, fill out a form, or otherwise provide information through our Website.When you conduct a transaction with us or our affiliates, or when we collect information to facilitate a transaction (e.g., credit card details).When you subscribe or register to receive information about our services.
2. Cookies and Related Technologies
We may use cookies and other related technologies (such as web beacons) to collect information. A “cookie” is a small text file stored on your hard drive by a web server, uniquely assigned to you. These cookies help our Website remember your preferences and improve your user experience. For example, if you register on our Website, cookies enable us to recall your specific information on subsequent visits, making processes such as billing or shipping faster and more convenient.A “web beacon” is a small graphic image that allows us (or third parties) to monitor how our Website is used and to measure the effectiveness of certain marketing campaigns or email communications. Web beacons collect information like the type of browser requesting the web beacon, the IP address of the device, and the time the web beacon was viewed.Third-Party CookiesSome third parties may also use cookies or web beacons on our Website to track and analyze anonymous usage and volume statistical information. These cookies help us enhance user experience, manage site content, and analyze site performance on an aggregated basis. We do not share your personal information with these third parties, but they may use information about your visits to this and other sites to provide advertisements that may be of interest to you.Managing CookiesMost web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Declining cookies may limit your ability to fully experience certain interactive features of our Website.
3. How We Use Personal Information
Ace Image may keep and use the personal information we collect about you in order to:Provide access to our Website, products, or services.Respond to your requests or inquiries.Process billing and payments for the products/services you purchase.Offer ongoing service and support.Contact you with information that may be of interest, including our own or third-party offerings.Request feedback or opinions about our products, services, or Website.Maintain our internal records and conduct analyses to improve our programs, products, services, and content.Comply with any applicable law, regulation, court order, or other legal process.Protect our rights, property, or safety, as well as that of our users or others.We may combine personal information collected online with information you provide to us through other sources. Additionally, we may remove personal identifiers (like your name or email address), making the data non-personal, and use it as we would any non-personal information.
4. Sharing of Personal Information
We do not share your personal information with unrelated third parties without your permission, except as otherwise described in this Privacy Policy. In the ordinary course of business, we may share personal information with trusted third-party vendors or service providers who perform functions on our behalf (e.g., payment processing, marketing support). These vendors are contractually required to use the information only for the services they provide to us and not for any other purpose.We will not sell, exchange, or publish your personal information, except in the event of a corporate sale, merger, dissolution, or acquisition. If necessary, we may disclose personal information to comply with a legal obligation (such as responding to a court order, subpoena, or law enforcement request) or to protect our rights, property, or safety, and that of our users or others.When interacting with advertisers or external services linked to our Website, please note that those entities have their own privacy policies, which govern how they handle your personal information.
5. Communications
From time to time, we may contact you by email, mail, or telephone to inform you about programs, products, services, or content that we believe may be of interest to you. Certain features on our Website (e.g., online forms) enable you to communicate directly with us. If you request a response, we may send you a reply that includes personal information you have provided. While we strive to maintain secure communications, please be aware that no email transmission is ever entirely secure.
6. Security of Personal Information
We have implemented generally accepted technological and operational security measures to protect personal information from loss, misuse, alteration, or destruction. Access to your personal information is restricted to authorized personnel and third-party vendors who are contractually obligated to maintain confidentiality. However, no security measures are foolproof, and we cannot guarantee that unauthorized access will never occur.
7. Links to Other Websites
Our Website may contain links to other websites that we find relevant or interesting. However, Ace Image is not responsible for the privacy practices or the content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Public Discussions
If our Website offers public discussion forums or comment sections, please be aware that any information you choose to post in these areas becomes publicly available. We urge you not to disclose any sensitive information in such forums. We are not responsible for the use of any information you publicly disclose by third parties. Posts in public forums are the opinions of the individuals who post them and do not necessarily reflect our views.
9. Accessing, Changing, or Deleting Your Information
You may access, correct, update, or delete any personal information you have submitted through our Website. You also have the right to unsubscribe from our mailing lists or any registration on the Website. To do so, follow the instructions provided on the relevant page or contact us directly at contact@ace-image.com.
10. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we may have inadvertently collected such information, please contact us immediately so we can take appropriate measures.
11. Changes to This Privacy Policy
Ace Image reserves the right to modify or update this Privacy Policy at any time. Any significant changes will be noted with a prominent notice on our Website. We encourage you to review this Policy periodically to stay informed of any modifications.
Contact Us
If you have any questions about this Privacy Policy, our practices, or our Website, please contact us at:
Company Name: Ace Image (company number 15731228)
Address: 12 Stour Road, Unit E4, London, Hackney Wick, UK
Email: contact@ace-image.com
Phone: 07380 355350
Website: ace-image.com
Thank you for taking the time to review our Privacy Policy. Your privacy is important to us, and we are committed to safeguarding your personal information.
